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Refund Policy

All purchases are eligible for a store credit or exchange only within 7 days of receiving items. 

To be eligible for a store credit or exchange, your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a store credit or exchange, you can contact us at info@rubysgrandfinds.com. If your store credit or exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a store credit or exchange will not be accepted. 

You can always contact us for any store credit or exchange question at info@rubysgrandfinds.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.